Been having some problems with the printer ever since I installed Windows Vista (as previously noted). Lexmark, my printer's people, has added new drivers on their website to, supposedly, fix the problems I've been having. Only thing is, the drivers won't install. So, I wrote to Lexmark, the other night, hoping they'd fix the problem with the problem-fixing software. I got an interesting response... Here it is:
Thanks for our electronic support to assist you with this issue. Since our website is under maintenance and being upgraded as this being the reason you are encountering errors. If you were having any more questions or concerns, please contact me at your time and I will be happy to assist you. (If I am not available, another representative will reply to you as soon as possible.) To respond, please select "Reply" in your e-mail software, and be sure that the past e-mail is included in this reply. [AOL Users: In order to include the previous e-mail, you must highlight it with your mouse when you are replying.] If you needed to reply, please be sure to include in your message all information from prior e-mail messages & replies. If your e-mail client automatically deletes prior e-mail thread information, it will cause a delay while we look up your support history. If this is the case you may want to save the old e-mails as attachments and attach them to the current e-mail.
Sincerely,
Anoop
Lexmark eSupport Team
I'm guessing "Anoop" is not very good with English... He seems to know a lot about email programs, though. He gave me some wonderful tips on how to reply to messages! Thanks, Anoopy!
